Shipping policy
🚚 Shipping Policy – Zenril
At Zenril, we are committed to delivering your orders quickly and securely. This Shipping Policy outlines our processing times, delivery estimates, and shipping conditions.
📦 Order Processing
- Orders are processed within 1–3 business days (Monday to Friday).
- Orders placed on weekends or holidays will be processed the next business day.
- You will receive a confirmation email once your order has shipped.
🌍 Shipping Destinations
We currently ship to:
- United States 🇺🇸
⏱️ Estimated Delivery Times
- United States: 3–7 business days
Please note: Delivery times are estimates and may vary due to carrier delays, customs, or external factors.
💰 Shipping Costs
- Free standard shipping is available on all orders.
- Any additional fees for expedited shipping (if offered) will be displayed at checkout.
📍 Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email.
- You can use this number to check the delivery status directly with the carrier.
⚠️ Delays or Issues
- Zenril is not responsible for delays caused by carriers, customs, or incorrect shipping information provided by the customer.
- If your order is significantly delayed, please contact us and we will assist.
📦 Lost or Stolen Packages
- If your package is marked as delivered but not received, contact us within 7 days.
- We will work with the shipping carrier to investigate and provide a solution.
🏠 Incorrect Shipping Information
- Customers are responsible for providing the correct shipping address.
- Zenril cannot reship orders or refund shipments sent to an incorrect address provided by the customer.
📩 Contact Us
For any shipping-related inquiries:
- Email: zenrilshop@gmail.com
- Phone: +1 857-559-2967
- Address: 5333 Meritage Ln, Grapevine, TX 76051, USA